02-26-2021 10:47 AM
Hi there, I see many posts every day that make it very hard to offer useful help. They range from very vague posts titled "HELP" or "LABVIEW", to posts asking us to do the poster's homework. While it is great to draw new people into the LabVIEW community, and the barrier of entry should not be too high, it's not a good use of anyone's time to have write 10 posts back and forth just to understand the problem.
I know when you try to make a post there are a couple bullet point suggestions to follow. The linked document posted by NIadmin is actually pretty good. Maybe there could be a checkbox for first-time posters that says "I have read the "New Topics Guidelines".
Many forums I've used have something stickied at the top of the page along the lines of "read this before posting!". I don't know how often people actually read those, but I don't think it could hurt. I like Hooovahh's "Unofficial Forum Rules and Guidelines" a lot. This would be keeping in line with what I expect out of a forum. Maybe others can chime in if that's true for them too.
Right now, the stickied posts are announcements that I think belong more in an email communication. I was recently talking to a CLA about when new versions of NXG will stop being published, and he had no idea, because he hadn't been on the forums recently. It would be great to use that space for something that enhances the forum experience for everyone.
02-26-2021 11:16 AM
Hi @Gregory,
Thanks for this feedback. We agree that there are concerns in the way new questions are constructed, especially in the product areas and for new users. We have done some early work on ways to improve the experience and I will add your suggestions to the list of possible solutions. Personally, I think there may be a way to create a more structured flow for questions from new users. However, I cannot promise anything will come out of that discovery process.
More to come and thank you.
Mark