Deleted Messages

[RayFarmer]

Laura,

There are times when messages get deleted

(as seen on this link http://forums.ni.com/ni/board/message?board.id=BreakPoint&thread.id=7611 )

which does tend to lead to confusion to users when reading through the posts. Especially if there are links to the deleted post.

Maybe when a message gets deleted a substitute post could be put in its place.

Regards

Ray

[Mathan]

Dear Ray,

The link you are pointing out deals with the conversation to delete the posts asap that are kind of spam.

There is no need to have a substitute post since only unwanted and spam kind of posts only will be deleted by the admin.

Mathan

[RavensFan]

Thanks Mathan for reporting that message when you saw it, and thanks to Laura for taking care of it so quickly.

I think Ray is just saying there should be a remnant that shows the post was there.  Sometimes you might see a message where it would say "Message Edited by Moderator" (Just like messages will say they were edited by .....)  In this case, a completely cleaned up message with subject line like "Deleted Message" and the body of the message saying "Message Erased by Moderator at 8:10 am" (or whatever time), everyone would have known which message was being referred to by your post and wouldn't have let to the long series of e-mails about it.

[Laura F.]

Hi all,

When I do edit a message you will see a note "Message edited by Support on [time]". The message in question here definitely had to be deleted because the user name was also offensive.  I typically get to SPAM before any one has commented on it so I am able to just delete it.

If another situation arises where the community is already discussing the post that I am going to delete, I will leave a placeholder of some kind.

Thanks,

Laura