Very slow virus scans!?

[GerdW]

This says it all:

At 12:48 12:50 12:54 13:07 13:44 the virus scan is still in progress… (Website refresh does not help.)

I saw the same problem with 10kB PNG image two hours ago, which took several minutes for the virus scan!

[GerdW]

Now at 14:25 I can also download the attachment.

It took nearly two hours to "scan for virus"!

I also tried to download with a different computer (to avoid problems with company firewalls): same "virus scan in progress" problem.

I also tried to read the message without logging in, using my mobile phone: same "virus scan in progress" problem…

[markwni]

Hi @GerdW,

In my testing, I have not seen this issue. However, I've asked the team to check the system to see if there's anything amiss.

Thank you,

Mark

[markwni]

Hi @GerdW ,

The team verified that there was an issue yesterday with the virus scan. It was addressed yesterday and should be working fine now.

Thank you,

Mark