06-08-2009 11:39 AM
OK, I created user "Jeff Bohrer" and "Jeff at Home" because I forgot my password. Now since they both have the same e-mail and password I can't control who I am logging on as. Can "Jeff at Home" get merged or deleted.
Solved! Go to Solution.
06-08-2009 01:21 PM
Actually, the Jeff Bohrer account has an email address with 3 'f's instead of just 2 which is probably why you can't log in. It's not possible for me to merge the accounts.
To disable the "Jeff at home" account, go to ni.com/profile, log in with this account (just 2 'f's) and change the email to something you don't use, it doesn't matter what (you might want to keep track of it in case you want to log into this account later). Then, on that same ni.com/profile page, login as the Jeff Bohrer account using the email with 3 'f's and then change that email address.
I think that should work.
Thanks,
Laura
06-08-2009 04:21 PM
06-08-2009 06:47 PM