FieldPoint Family

cancel
Showing results for 
Search instead for 
Did you mean: 

Accidentally erased cFP2020 module software: No Communication.

I accidentally erased the software in one of my cFP modules in my network. After that, for obvious reasons, I lost communications with the module, so I can not reinstall the software. Is there a way to make this module talk? The status LED is blinking. Why do they give the option to "Erase all software" if you are going to have problems later? I though it was a way to clean up and do a fresh install of the software. HELP!
0 Kudos
Message 1 of 4
(6,757 Views)
Have you tried looking to see if the module shows up in MAX?  I beleive what you did reset the IP address to 0.0.0.0.  So it would be necessary to go back to MAX, let it discover the module on the subnet, and reassign the network configuration information.
0 Kudos
Message 2 of 4
(6,754 Views)
Yesterday, when I did erase the software it did not show in MAX, no matter how hard I tried. I tried to do a direct connection with a cross cable, but I was not certain about the IP (Thanks for the info (0.0.0.0)!). Anyway, A few minutes ago, I connected it back to the network and it showed and I was able to put the software back, so now it is working fine now. I spoke to the IT and he told me that they are doing some network upgrades and I might have erased the software at the worst time (It was 6:00PM). The only problem I am having now is getting the module's web server to start. It had older version software ( I am working in 7.1 because it is the Developer Suite I have). Now when I try to connect via RT, it tells me "LabView RT Communication protocol Mismatch". The de DCS engine and the database is working fine and collecting data. I have installed LV 8.0, 8.2, and 8.5. Maybe some of the drivers got messed up because of the installs. Any hints? Thanks!
0 Kudos
Message 3 of 4
(6,751 Views)
Hi Moonrec!
 
The following document relates to the issue you are reporting, it seems that as you mention the version of software is different in the FieldPoint and the Host PC. According to the instructions you need to make them compatible so you can work with them with no problem. I hope this helps.
 
 
Have a greadt day!
 
Oswald Branford
 
0 Kudos
Message 4 of 4
(6,734 Views)