Bad channel status in FieldPoint Explorer

[Marco S.]

When I write on a digital output in FieldPoint Explorer, I get the message:

"Bad channel status reported for all contained channels -- Specific Error A"
The output changes correctly its status, but what does the message mean?
When I address the output with LabView, I get:

Error 32839 occurred at IAK operation was successful. : FP Write.vi.
Possible reasons:
FieldPoint: An unknown error condition has occurred.

HW: FP-2000 and FP-DO-401
SW: LV-RT 6.1, FPE 3.0.1 on Win2000

Thanks

[Aaron_G]

Marco,

FieldPoint I/O modules (in general) support up to two error codes per channel. These codes generically are considered Channel Specific Error A or Channel Specific Error B. What these Errors mean for each module is documented in the FP-1000/1001 Programmers Reference Manual.

However, the FP-DO-401 is a module that does not support channel specific errors. The fact that you are getting a Channel Specific Error when writing to the module indicates that there is a problem in your system. I would check the following things:
1) The pins on the I/O module (remove the module from the terminal base and look at the bottom of the module, the pins should all be straight and parallel with each other, two pins should be longer than the rest, and one pin shou
ld be slightly shorter than the rest).
2) Check the pins between the network module and the terminal bases.
3) Make sure there is no metal short circuiting the bus connector on the last terminal base (also make sure to use the bus cover that is included with the FP-2000 on the last base).
4) Double check your power supply to make sure that it is providing between 12 and 30 VDC.
5) Try the FP-DO-401 in a different terminal base, that will tell us whether the problem is in the module or the base.

Regards,
Aaron

[Marco S.]

Thank you very much.
I've solved the problem looking at the pins on the bottom of the I/O module. Two of them were shorter than the others. One was OK, but the other one was a little pushed inside the module and didn't reach its female contact.
I've opened the case put it back to its right position.

Bye