FP-1600 not being found by Field Point Explorer.

[mpreiss]

FP-1600 not being found by Field Point Explorer when
I browse for it.
Device is very warm compared to the AI-100/AO-200.

Tried different cables, tested all ports in hub
Tried hard reset method (red switch in back, removed from rails, etc)
Cycled Power

Connected to two A1-110 modules whose Ready lights don't come on (which means they don't register that the 1600 has an IP address).

Have been experiencing intermittent problems for 2 weeks.

[Chad E]

Hi Michael,

Make sure that your FieldPoint explorer is version 3.0.2 or later. Then, make sure that you update the firmware on the 1600. If you are still experiencing problems, call NI for further troubleshooting to possibly RMA the 1600.

Regards,

Chad Evans

[mpreiss]

Updated the firmware on the FP-1600 from FF.F7 to 4.17.

That firmware update fixed everything.

Note: the only way I was able to accomplish this was by searching for the FP-1600 while it was in reset mode.