FP-2000 Unconfigured - Is there a way to remove the CP flash card and reload the firmware externally?

[avictor]

I have an FP-2000 Ethernet module that is visible in MAX after a reset (0.0.0.0) as verified by the serial number yet when I try to configure an IP address, subnet, gate, etc. it give me the response 1) Disconnected - Rebooting 2) initializing 3) back to unconfigured.  It will not accept an IP, although I have tried many different ways.  I have also tried to communicate through serial and it will not recognize it.  The status light continuously blinks one blink (reset mode).  Has anyone had this problem and is there an external program that may be able to load the firmware on the compact flash card through an external CP flash read/write?

Andrew

WInnipeg,MB.CA

[StephanieA]

Hey Andrew,

I know we've been working on this issue and I thought I'd post some additional information in case another customer has the same issue as you. It appears as if your FP-2000 got stuck in IP Reset mode. This could be caused by a few things that can only be determined by contacting National Instruments and sending in the unit for an RMA. The RMA will run diagnostic tests to determine the cause of the problem and it will be fixed by our manufacturing team.