Hello. Thank you for contacting National Instruments. What version of the FieldPoint Driver are you using? You shouldn't be able to see your modules in FieldPoint Explorer and MAX. Try to fix the channel status error by checking the following:
1) The pins on the I/O module (remove the module from the terminal base and look at the bottom of the module, the pins should all be straight and parallel with each other, two pins should be longer than the rest, and one pin should be slightly shorter than the rest).
2) Check the pins between the network module and the terminal bases.
3) Make sure there is no metal short circuiting the bus connector on the last terminal base (also make sure to use the bus cover that is included with the FP-2000 on the last base).
4) Try the FP-DO-401 in a different terminal base, that will tell us whether the problem is in the module or the base.
If everything looks correct, try upgrading the firmware on your controller. Take a look at
this tutorial. Please let me know if you have any questions. Have a great day!
Marni S.
National Instruments
