Hello Paul,
It does indeed sound like you have a bad slot in your TB-10. But there is one more thing that you should make sure. With the TB-10 and dual channel modules it is very important to ensure both sides of the dual channel module get pushed in all of the way. Sometimes you can even hear the two clicks and the module not be seated all of the way. At the discussion thread linked
here, you can find a picture showing what the Dual Channel modules should NOT look like when connected up to the TB-10. If this doesn't seem to be an issue for you, then it's most likely a d
amaged slot as you suggested.
Jared A