Hello,
Please go to ni.com/ask and select Call NI to generate a service request number. At this site you will be given a toll free number to call our support engineer, so they can assistance you with the repair process.
Regards
Russell B
National Instruments
Applications Engineering
Director of Engineering
G Systems, www.gsystems.com
Certified LabVIEW Architect
Certified LabVIEW Embedded Systems Developer
Certified Professional Instructor