DAQ card crashes XP - driver issue?

[CNS Lab]

Windows XP crashes with blue screen of death with increaseing frequency while any simple labview program using the DAQ card (PCI 6052E)is running. No other programs are running at the time. On reboot, windows states the problem as a driver issue. NI DAQ 6.9.3 is installed.

[Filipe A.]

Hello;

We don't have anything like that reported on NI Data Bases, and since that version of the NI-DAQ driver is been out there for a while now, I believe the problem is on your particular set up.

Try to unisntall the driver, remove the DAQ board, clean up the windows registries, and repeat the installation procedure. Make sure to install the driver before you hook up the board to the computer.

Regards
Filipe A.
Applications Engineer
National Instruments

[HarleyH]

Hello,
I am having the same problem "blue screen"
"DRIVER_IRQL_NOT_LESS_OR_EQUAL" with XP windows.

Device Manager shows normal.

Installed Nidaq693 it still happened.
The problem is gone after removing PCI-6503 card.

Could you give more detail about:
"clean up the windows registries, and repeat the installation procedure" ?

Thank you

[Dave Schuler]

Very similar problem here. Windows XP crashes with the same "DRIVER_IRQL_NOT_LESS_OR_EQUAL" message on the blue screen of death.
I'm using GPIB-USB-B, NI488.2 version 2.1 and LabView 7. The crashes occur at irregular intervals... always while talking to the GPIB device.

[liamg]

I have USB-6008 and DAQmx shipped from NI on 2 August 2007.  Running Win XP SP2.

As soon as I installed these, I began to have apparently this same problem: blue screen of death, and on reboot, Windows says it's a driver problem.

Two questions:

1. Is this problem caused (and solved) entirely by order of installation?  Install driver before attaching device and I'll be fine?

2. Some day could we perhaps have drivers that can install safely even when the device is already attached?

[hoffiz]

I would like to ask you which version of NI-DAQmx you are installing?. I think we are shipping the driver CD with NI DAQmx 8.5 but that might have change. This problem is likely to be an issue with the BIOS of your computer, when the motherboard is not made following the PCI BIOS Specification (Revision 2.1 as published in 1994) you can encounter compatibly issues with PCI cards in general. “Blue Screen or Continuous Reboots after Installing National Instruments Driver Software on a New Com...” is a good knowledge base to look.  From experience I can tell you that specifically with the USB-600 I’ve done the installation in both order and I have never seen a blue screen but like a said this issue is more likley to be a problem with the BIOS not with the drivers. 

I hope it helps

 

Message Edited by Jaime F on 11-12-2007 05:31 PM

[liamg]

Yes, my NI-DAQmx is version 8.5.

My computer is a Compaq Presario 906US, new in 2002.  It is attached to my USB-6008 via an Adaptec AUA-1422 Cardbus USB 2.0 host.  Do you suppose the latter is the culprit?

Sincerely,
Liam Gray

[hoffiz]

Hi Liamg

My first guess will be; "yes", the Card Bus might be the culprit. Since your Compaq Presario should have 2 USB ports, the best test we can make is to connect the USB-6008 to one of these ports and see the behavior. I’m going to point you to some resources that are no exactly the same problems as yours but some of the solutions may apply to your issue, (i.e. upgrading the drivers): Problems Using Multiple PCMCIA Cards in the Same Laptop and PC Card (PCMCIA) Devices Can Exhibit Interrupt Failures on Windows 2000 and XP.

I hope it helps