Instrument Control (GPIB, Serial, VISA, IVI)

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GPIB-USB-HS does not install correctly

I have installed LabWindows/CVI 8.0 on a computer, including the GPIB software.  Upon plugging in the GPIB-USB-HS interface, Device Manager claims there is no driver for the interface.  I choose the 'reinstall driver' option and select the GPIB-USB-HS driver from a list of drivers.  After reinstalling, Device Manager says that the device is working properly.  However, I am unable to communicate with instruments.  The GPIB troubleshooter fails on the 'sequentially verifying GPIB' test (#3).  The detailed help for the error message directs me to 'resource conflicts', which should not be an issue with a USB device.  What's going on?
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What OS are you using and what version of NI-488.2 do you have installed?  If you don't have 2.4 installed, you may want to uninstall and reinstall 2.4.

Does the GPIB-USB-HS show up in Measurement and Automation Explorer?
Robert Mortensen
Software Engineer
National Instruments
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