Hi,
I don't know if the instrument that you have is a Hameg 7044. If it is you can try downloading the driver from the following link.
Hameg 7044 Usually when you cannot communicate with an instrument is because you are missing some special characters or termination characters. This is very common when getting a timeout error. You can check on the manual of the instrument and it should say what termination character to use.
As Dennis suggested, you can try communicating with it through Hyperterminal. It would be a good idea to also start capturing the communication in NI-SPY to see if you are missing some characters or som
ething. You can find NI-SPY in Windows»Start»Programs»National Instruments.
I hope this helps.
Best Regards,
Ricardo Santa Olalla
National Instruments.