MAX on several computers is taking several minutes to load

[AJG]

Today, Monday 5th May

NiMAX was working fine last Thursday. Now it takes several minutes to load and when you click on devices it again takes a while and eventually comes up with a message saying that it could not connect to the database and you should restart. It also says if the problem persists contact NI. The problem is indeed persisting 😞

[mallorim]

Hi AJG,

It sounds like your Measurement and Automation Explorer (MAX) database folder has become corrupted. The Knowledge Base Document ID 42HG08DD: Why Do I Get a Measurement & Automation Explorer (MAX) Database Connection Error? discusses what might have caused this and how to fix it. If none of the suggestions in that link work, I would follow the steps in the Knowledge Base Document ID 4GA9TOQA: What is the Process For Removing MAX Database Corruption? This should take care of the problem you are seeing.

Regards, Mallori M.

[AJG]

Thanks for the advice. I tried the suggestions on the links but to no avail. In the end I removed all NI software and reinstalled all of it. In fact this is the third computer I have had to do this to. It may be related to a recent network change affecting our gpib ethernet converters.

Thanks

Tony