NI488.2 software uninstall and reinstall

[HSEP]

We want to uninstall and reinstall our NI488.2 software and PCI GPIB card. I wanted to know the correct order of operations.  Does it go like this:

1.  Unintall the NI488.2 software
2.  Take the GPIB card out of the computer
3.  Install the NI488.2 software (newer version)
4.  Put the GPIB card back in the computer

Thanks.

[Adam W]

Hi there,

Are you upgrading your driver to a new version?  If so, you can simply install the newer version and it will install on top of the version you are currently using; you would not need to uninstall.  If you are having a problem and need to uninstall/reinstall your driver, then yes, I would remove the card in between and make sure the hardware has been removed from Device Manager as well.

Hope this helps!

Adam W
Applications Engineering
National Instruments

[Molotovio]

Sorry, but what you are saying is not correct.

I'm trying to update to a new version (due to some missing dll files) and it says that I have to unstall the older versions.

However when I try to uninstall it asks for the original disks

[Anna_K.]

Could you show a screen shot of the message you are getting when trying to uninstall? You should be able to install a new version of 488.2 on top of your older ones.