Instrument Control (GPIB, Serial, VISA, IVI)

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PCI-GPIB card is not seen as plug and play.

I have an National PCI-GPIB card installed in Windows 98 PC.  This setup was working great in regards to the card but the PC was having bootup and hard drive issues so I proceded to install the card into another PC with the drivers installed.  The new PC sees a new PCI device installed it but then Searchs for drivers.  When I run the National Instruments "Getting Started Program" it cannot see the device and says no drivers are needed.  I then placed the card back into the old PC were it was running fine and it now does the same thing.  Does not see it as a plug and play device.  Can anyone help?  Could the card be dead?
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I have a couple questions to start with:

1. There should be a sticker somewhere on the board with series of numbers and letters. It should start with either 183617 or 188513. Can you reply with the entire sequence on that sticker?

2. I'm not sure about Windows 98, but more recent versions of Windows will report the PCI device ID throught the Windows Device Manager. If you look in the Device Manager, then select the Details tab, there should be a Device Instance ID selection in the drop-down menu. Select this and it should display something that starts with PCI\VEN_1093&DEV_.... Can you also respond with the rest of the data displayed here?

3. When you look in the Windows Device Manager, how is the PCI-GPIB displayed? It is possible that it shows up as a "Simple Communications Controller".
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Additionally, please provide the NI-488.2 version number for both machines.  Ideally you would be running v2.2 for older 98 systems and v2.4 for 2000/XP systems.
 
Scott B.
GPIB Software
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