PCMCIA-GPIB and IBM 760XD Problem

[kl]

I have two IBM 760XD identical laptops. Both have the latest BIOS update (hxet60ww). I've tried W2K SP1, WinME, and NT4 SP3 with similar results. I'm trying to use a PCMCIA- GPIB card and consistently get "One or more GPIB interfaces failed." at the "GPIB Interfaces Sequentially Verified" in the NI-488.2 Troubleshooting Wizard. NI-488.2 Software presence was verified as was the GPIB hardware presence verified. Double-click on the GPIB0 line and the Troubleshooting Wizard comes back with "Unknown Hardware Error" and various suggestions. I've tried the instructions (multiple reboots, card in/card out) to no avail. I've hot-inserted the card in W2K, the O/S installs the hardware, I reboot, same results. Same using
the NI-488.2 "Add GPIB Hardware". Version is ni488216. Any help is appreciated. Thanks.

[Randy Solomonson]

If the revision number is C or lower, there can be problems and the card should be exchanged see http://www.ni.com/cgi-bin/search/search.cgi?scope=knowledgebase&query=1D3CIEGX for more details.

It may be a defective card. If possible, try another PCMCIA-GPIB card in that system. If it does have to be returned, RMA's are only done through phone support (512-795-8248).

Randy Solomonson
Applications Engineer
National Instruments