Problem using GPIB-ENET/1000 with VISA

[StefanHofmann]

Hello,

i installed a GPIB-ENET/1000 device for my measurement equipment to use it viw Ethernet.

When i try to communicate with the devices via VISA i get an error (Hex 0xBFFF0011). Communication with the "NI-488.2 Communicator" Software works with no problem.

The Troubleshooting Utility says there are two errors:

- Software (NI-488.2)

- GPIB0 (GPIB-ENET/1000)

I followed the instructions in the troubleshooting utility (reinstallation etc.) but the errors are still there.

Any suggestions for it?

Thanks

Stefan

[SAndreas]

Hi Stefan,

thanks for contacting National Instruments.

Which Version of NI-VISA and NI-488 are you using?

Does the communication over MAX works?

How Do I Set Up the Ethernet Configuration for a GPIB ENET Device?

http://digital.ni.com/public.nsf/allkb/C7F73559653B2C5686256E6100709D5D 

Please be sure that your firewall isn't blocking your communication.

Configuring Software and Hardware Firewalls to Support National Instruments Products

https://www.ni.com/en/support/security/configuring-software-and-hardware-firewalls-to-support-nation...

When you checked these points and get still the error. Please post your VI and a screenshot of the error message.

Please let me know about the results. 

[StefanHofmann]

I deactivated the firewall and made a screenshot.

I'm using the latest versions of Visa and NI-488 (5.3 and 3.3.1)

"Communicate with Intrument" works.

"Open Visa Test Panel" produces the error.

[SAndreas]

Hi Stefan,

I could create the same behavior on my system.

Have you tried to open VISA Testpanel from another computer in the same network?
Can you communicate with a LabVIEW VISA Example to this Instruments?

In my case the passport for "NIVi488.dll -- NI-VISA Passport for GPIB" was not enabled.
You find this setting in MAX under Tools>> VISA>> VISA Option >> General Settings >> Passports.
Is it enabled on your system? Please disable it, restart your system, enable it again and restart MAX.

Try now to Open VISA test panel.

I also started on time VISA Server. You can do that in MAX>> Software>> NI-VISA>> "NIVisaServer.exe starten.

But actually I think this didn't solve the issue. But please try it when the steps before didn't help you.

Please let me know if these steps helped you.

[Yinghao]

Any updates now? Does this issue solved? We met the same problem, and want to know how to fix it.

[StefanHofmann]

It seems to be a driver or windows problem because i found out it is pc-specific.

I installed Visa on my laptop and it works fine.

My pc is running Windows XP and my laptop is running Windows 7.

So my advice is to try it on a different computer and/or a different OS.

[Yinghao]

Thanks for your quick feedback. We will have a try.