Receive 0xBFFF0011 error from MAX software when connecting to Agilent 4294A impedance analyzer

[NikaS]

Hi,

I am trying to connect to the Agilent 4294A impedance analyzer through a LAN connection using a chosen IP address in order to control the device with a LabVIEW program but am receiving the following error from MAX:

Return status code: ocBFFF0011

Status name: VI_ERROR_RSRC_NFOUND

Insufficient location information or the device or resource is not present in the system.

This problem occurs very randomly. One second, the device is connected properly and I am able to run the LabVIEW program. Then, it disconnects and MAX gives me this error.

I do not think this is a problem with the LAN connection because the internet connection of my computer remains stable throughout.

If anyone has any thoughts please let me know.

Thanks,

Nika

[Sammy Z]

Hi Nika,

Did you check the connection between the instrument and the hub?

Would you please try a different cable?

Regards,

Sammy

[NikaS]

Hi,

I have tried changing the cable and again the problem arises randomly.

[Sammy Z]

Hi Nika,

Let's update your NI-488.2 and NI-VISA drivers.  You can find them at:

http://joule.ni.com/nidu/cds/fn/p/lang/en

Do you happen to have access to another 4294A to test with this system?

Please run an NI-SPY capture to see at what points there error occurs.

https://knowledge.ni.com/KnowledgeArticleDetails?id=kA03q000000YHdrCAG&l=en-US

Regards,

Sammy Z.

[NikaS]

Hi Sammy,

I have updated both drivers and still have the same problem and unfortunately I do not have other impedance analyzers to test the system with. However, I was not having this problem with the device a few months ago, which is weird.

I have attached the NI-SPY file for your reference.

Thanks for your help.

Regards,

Nika