Hello Brad,
Thank you for contacting National Instruments.
There are a number of things that could be causing your problem. I am going to offer a few suggestions that may or may not work, but I want to try to narrow down the source.
First, ensure that you are not opening and closing your connection to the serial port every 2 seconds. In other words, if you are using a loop to read data from the USB-232 converter, place the VISA Configure Serial Port.vi and VISA Close.vi before and after the loop.
Second, try reading your data more frequently and in smaller "chunks." Reading large amounts of data at one time using a USB-232 converter can sometimes cause problems. Experiment with different read times.
Finally, if neither of the pervious suggestio
ns work, try reading the same data from a serial port attached to your computer. Also, if possible, try using the USB-232 converter on a different computer. Let me know the results, and we will take it from there.
Matthew C
Applications Engineer
National Instruments