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Winlab32 with a Perkin-Elmer Optima 2000 DV ICP on Windows XP - Windows Accounts Problem

Hi,

We have a Perkin-Elmer Optima 200DV ICP Spectorphotometer connected to a (old) Workstation running Windows XP SP1 and have installed Winlab32 instrument control software.

Until now, the software has been used with the administrator account and has always work correctly.

Now we need to create other Windows users for compliance requirements.

If i create a standard User (not administrator), add it to a "Debugger Users" group (one of WinLab32 groups) and try to open WinLab32 with this new Windows profile, it occurs an error (image attached).

Is there a way to resolve this problem without reinstall WinLab32? (cause i can't reinstall it)

 

I found an alternative solution adding new user also to "Power Users" Windows group, in this case, if i try to open WinLab32 with this profile, it works, but the program is very slow to execute functions that are faster with the administrator account.

is there a reason why the program is slower with a "user" account then with an "administrator" account?

Why program works only with "administrator" or "Power User" accounts?

 

Regards

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Hi,

 

I do not think this is the correct forum to post an issue of PerkinElmer. I think you are using a NI-PCI-GPIB card but your issue is related to WinLab32. Try to contact them by using this application form:

https://shop.perkinelmer.com/Account/CustomerSupportForm.aspx?FormID=TechnicalSupport&Topic=Technica...

 

Bye and good luck!

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