error 2 : failed to perform action NI registration wizard

[Jens2006]

Hi there,

getting this error while trying to install the gpib usb adapter - followed the instructions from the installation cd and getting this error before the reg wizard should start - afterwards there's another msg telling "error 2: failed to perfrom action "Add GPIB Hardware Wizard"

Any help would be appreciated 😉

Best regards,

Jens

[Jochen]

Please provide some more detailed information:

1. Operating system
2. NI-488.2 driver version
3. exact USB-GPIB model type (e. g. GPIB-USB-A, GPIB-USB-B,...)
4. Does this problem occurr on multiple PCs?
5. Do you see the USB-GPIB in the device manager?
6. How is the status of the LED?
   

Thanks,

Jochen Klier
National Instruments Germany

[Jens2006]

Hi Jochen,

thanks for the reply - we solved the problem so far - it seems, that the installation of another software from NI  (LabWindows 5.5) afterwards corrupted somehow the the previous installation.

But I'd like to give you some detailed info anyway:

1. Windows XP
2. Recent download (yesterday) from NI, 2.4 
3. GPIB-USB-HS
4. It occured on one machine
5. Yes, but "the driver seems to be corrupted"
6. Don't know anymore
   

Thanks for your efforts, I appreciate that!

Best Regards,

Jens 

Message Edited by Jens2006 on 03-09-2006 08:33 AM

[jabano]

i have the same problem, does anyone know how to fix this?

[jabano]

nevermind! 🙂