08-19-2009 09:22 PM
Hi,
Here is the description of the problem. We encountered blue screen error when running our application which is about controlling instrument (signal generator IFR2023A) via GPIB.
PC model : DELL ES5400
OS : Windows XP
MAX version : v4.2.1.3001
NI-488.2 version: v2.52
NI-VISA version : v4.1
Blue screen error message:
*****************************************
A problem has been detected and windows has been shut down to prevent damage to your computer.
The problem seems to be caused by the following file: gpibprtk.sys
PAGE_FAULT_IN_NONPAGED_AREA
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps:
Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. If you need to use safe Mode to remove or disable components, restart your computer, press F8 to select Advanced Startup Options, and then select safe mode.
Technical information
*** STOP: 0x00000050 (0xBA7B6000, 0x00000000, 0xB78C7A64, 0x00000000)
*** gpibprtk.sys - Address B78C7A64 base at B78BA000, DateStamp 45ef268e
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or technical support group for further assistance.
*****************************************
Pls advise. Any quick fix?
Thank you.
08-20-2009 07:55 AM
08-20-2009
08:46 AM
- last edited on
02-03-2025
11:26 AM
by
Content Cleaner
Hello Siew Leng,
What kinds of things do you do in your program? Does your instrument request service while auto-poll is enabled on your controller?
As a first step, I would recommend updating to the latest driver. At the very least, I know that v2.7 had a fix for a similar blue screen that was found internally.
https://www.ni.com/en/support/downloads/drivers/download.ni-488-2.html
Thanks,
Steven T.