04-17-2009 09:44 AM
Recently, all of a sudden whenever I opened up LabVIEW Help (such as right-clicking on a function/VI and selecting Help), the Help window would appear, the left pane would be filled in, but the right pane would be blank. The inner part of the title bar would be white, and the Help would simply freeze. The only way to resolve it was to force-kill LabVIEW Help via Task Manager, which also quit LabVIEW (even though it wasn't frozen). I couldn't figure out what was happening until I decided to run FileMon and saw that at the very end of loading the Help window, the Adobe Flash folder was being accessed. OK, this sort of makes sense, since it's displaying an HTML file, but it also doesn't make sense since it wasn't displaying Flash content. But why would that freeze the Help window? Flash worked just fine in my browser. I did a complete uninstall of Flash, and my LabVIEW Help magically started working again.
Anybody else seen this? FYI: I had Flash 10 installed. There had been an update to Flash a couple of weeks ago, I think, but I'm almost (99%) positive that I had used Help during that time without seeing this freeze. Haven't the courage yet to try installing it again.
04-17-2009 09:57 AM
04-17-2009 11:57 AM
04-20-2009 09:06 AM
04-20-2009 09:42 AM