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Application crash with support.cpp line 1806

Hi,

I'm pretty desperately trying to find the cause for a crash upon starting my application.

The error message I get is: Fatal internal error: "support.cpp" line 1806.

The message comes even before the Front-Panel of the main VI opens.

 

The corresponding application log shows this information: .\manager\support.cpp(1806) : DAbort: Unknown Conversion

I'm using LabView 8.2.1f4 on Windows XP Pro.

 

However the error does not occour every time I start my program, rather it happens every once in a while, so it's really hard to find the reason why..

The application also crashes on other PCs, so I think that there is no problem with my OS.

 

Does anybody have any hints about what to do in such a situation?

thx,

Leo

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Hi Leo.

 

This is a known issue with LabVIEW and has been fixed in the new LabVIEW versions. If you can create a simple VI (or send your VI) that will reproduce this every time we can investigate a possible work around. Otherwise, there is no way to pin-point a solution. The best way is to update your LabVIEW Version.

 

I am sorry that I can't help you as much as I would like to.

 

Regards,

 

Matteo

 

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Ok, thx for the info.

I was wondering whether there is more info about the cause of the error (not only support.cpp and line number) but it's ok.

My application is way too large to simply debug it (>1300 VIs, and .EXE size of ~30MB) 😞

But everything is relative to the degree of annoyance the problem causes to the customers 😉

 

However, I'll send an update, if It happens that I find a simple way to reproduce it or if we decide to update to LV2009.

 

thx,

Leo

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