Bluescreen from problem with NIPALUSBED.sys

[naizind]

I have an application that employed NI PCI DAQ, NI USB DAQ (USB-6001) , Industrial GIGE CAMERA.  It sometime goes bluescreen , the log suggest that problem is  KMODE_EXCEPTION_NOT_HANDLED cause by driver nipalusbed.sys

The system is Win11, LabVIEW2023 32 bit.

How can I fix this?  If I change from USB-6001 to USB-6343, will it help fixing the problem? 

Thank you in advance

[rolfk]

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@naizind wrote:

I have an application that employed NI PCI DAQ, NI USB DAQ (USB-6001) , Industrial GIGE CAMERA.  It sometime goes bluescreen , the log suggest that problem is  KMODE_EXCEPTION_NOT_HANDLED cause by driver nipalusbed.sys

The system is Win11, LabVIEW2023 32 bit.

How can I fix this?  If I change from USB-6001 to USB-6343, will it help fixing the problem? 

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It might, but more likely an upgrade to a newer NI-DAQmx will make a bigger difference.

Is this a new 14/15th generation computer and according chipset or an older animal? If you use latest hardware, NI-DAQmx 23.x or similar which your LabVIEW 2023 installation might suggest could be simply not prepared to deal with the latest chipsets with various new PCI advanced features.

The GigeE camera driver might be also adding to the problem so upgrading that, if possible, would be the next  step if upgradinig NI-DAQmx to one of the latest versions does not fix it.