Builds Installer can't find USB DEVICE.

[Bob123456]

Hello.

My problem:

When I build an installer and put it in a new PC, I can find my USB device when I start the application.exe.

In windows device manager the device is installed and I can see It: NI-VISA USB DEVICE.

On my developpement PC the device is Working.

Is there any specials steps to link the device to the application?

Thanks.

[Bob123456]

Any ideas?

[Alex.T]

Does your built executable rely on a constant device reference or is it selectable from the Front Panel? If the reference to the USB device is hard coded, it may not possess the same reference on a different machine.

[Bob123456]

Hello

The devise is Selectable in the front pannel. But the only option I see is Refresh... Don't see USB::0x...

[Bob123456]

Also When I open MAX on the new PC. I can't see any devices.

The only option I see is:

My System / Software.

Remonte System.

That's all.

Thanks

Daniel.

[Norbert_B]

Daniel,

what is listed in the Windows device manager? Is it possible that your device is listed as "unknown USB device"?

If so, you missed to install the required drivers....

Norbert

[Bob123456]

In windows device manager the device is installed and I can see It: NI-VISA USB DEVICE.

But Should I do something With MAX on the new PC that doesn't have Labview installed?

Thanks

Daniel.

[Bob123456]

I installed a  virtual Com Port on the new PC and even though, I can't see a simple COM PORT. in The FRONT PANEL.

The attachement show what I shoul see, but instead I have only "Refresh" for choice.

[Bob123456]

OK! I found my problem!

Didn't selecte VISA in the installer configuration.