11-14-2013 10:54 AM
I am having trouble getting a new installation of LV2012 SP1 to see the home license. I have to change computers at home so I am trying to move my install from one computer to the other. While I have given my IT person the new computer name and ID and they have generated the necessary file, Labview does not see the LV2012 SP1 installation I have. It is still in "evaluation mode". While my IT has upgraded the volume license server to 2013, all of my teams have not yet moved to 2013. So can I (or my IT) create a 2012 SP1 home license with a 2013 volume license server? Or is the problem with my new computer?
11-14-2013 11:43 AM
The license should be good for any version older than the current SSP is under. So somebody with a license for LabVIEW 2013 can activate LabVIEW 2012 as well. It is sounding like something is wrong with your new setup.
11-14-2013 11:57 AM - edited 11-14-2013 11:57 AM
And you've actually opened NI License Manager and installed the license file? Did you double check that the computer information is correct? What versions of LabVIEW show in NI License Manager?
11-14-2013 12:15 PM
I have opened the license manager and installed the license. I have done this twice so far. Each time copying and pasteing the information which my IT uses to create the license. It shows the 2013 version as valid, but shows the 2012 SP1 version and 2012 version as evaluation.
I am trying now to install 2013 over the top of the 2012 SP1.
11-14-2013 02:19 PM
http://digital.ni.com/public.nsf/allkb/CE2ECD5888882CC48625770100009921
You may need to delete the old evaluation licenses. See the above link from the KB.