Cannot create object error when labview control BKSV VCS software

[Heefairy]

Hi Expert

We were using labview application to control BKSV Vibration Control Software (VCS) on Windows 7 computer.The LabVIEW application was written by previous engineer with LabVIEW 2011 version to control VCS to automatically perform vibration test

Now there is a requirement to upgrade all computer to windows 10. I am setting up a new computer for our BKSV vibration control system with windows 10.

The vibration control software we used is BKSV Vibration Control Software (VCS) v. 9.0. When I use VCS to manually control the system, it works on the new computer.

When I use that labview application to control VCS, after software opened by labview application on the new computer, I got following error in attachment.

I am new to LabVIEW, If you have any idea what's this error about and how to fix it, please let me know.

Thanks for your help!

[Tepig]

Can I ask you a question for my confirmation?

You said "LabVIEW application", which did you open "LabVIEW" or "Executable"?

[Heefairy]

I opened LabVIEW Executable

[Tepig]

The error dialog is not general LabVIEW dialog as you can see below.

Does the application require some dlls? I guess those returned the error message.

Why don't you ask the vendor company?

[Heefairy · Accepted solution]

The issue is because vibration control software VCS.exe is not registered in windows registry, issue was resolved by manually registering VCS.exe to windows registry

[micoulon1983]

Hi, 

We have also migrated our windows version the version 9.0 and we have this issue when we try to create a new file in the calibration app :

"Failed to create folder <%s>"

Do you know how to fix it ?

Thanks in advance.