Dennis,
Sounds like the issue is both getting Windows Device Manager to see the dongle and for LabVIEW to see the device connected to the dongle, correct? In order for Windows to see the dongle the manufacturer's driver would need to be installed. In order to communicate with the device connected to the dongle in LabVIEW, NI-VISA needs to be installed. If Device Manager can't see the USB dongle then LabVIEW won't be able to either. The NI-VISA driver is required in order to establish communication with the device in LabVIEW. Hope this helps!
Craig H.
NI Applications Engineering