Error installing a Third Party Licensing & Activation Toolkit

[Mandolf]

Hello everybody,

I'm getting some errors trying to install the Third Party Licensing & Activation Toolkit.

It's needed for the installation of the Mitsubishi Robotics Library (our main goal).

Please find attached the screenshot of the error.

Thanks in advance for your help.

Regards.

[cbutcher]

If you look for that package separately, and use the Get Info option, you'll see that it says you need Administrator rights with LabVIEW when installing. I'm guessing you didn't run LabVIEW as an administrator before opening VIPM?

Its unfortunate that the Mitsubishi information doesn't make any mention of this, but I suppose it has nothing to do with their package...

[Mandolf]

Hi there, cbutcher,

Nope. I always do the install/uninstall tasks in administrator mode.

So unfortunately this in not the answer.

By the way, MITSUBISHI doesn't have anything to do with the library, is a product from a company called Digimetrix.

Thanks anyway.

[cbutcher]

Darn, only took one shot and got two strikes.

I tried installing it on my LabVIEW 2017 32bit with VIPM 17, and had no problems installing TPLAT when I started LabVIEW as an administrator. Without administrator start in LabVIEW, the error code is 42, which explicitly mentions restarting as an administrator...

I never start LabVIEW as an administrator usually, which is why I thought this was the obvious answer. Apologies for the noise.

When I installed a pop-up appeared loading a few hundred new VIs and presumably mass-compiling them. I can't say I have a lot of confidence in this guess (certainly less than my previous guess) but is it possible something is locking down some of those files? Perhaps an anti-virus?

I'm also guessing you already started VIPM with only the launch window of LabVIEW running. Is that correct?

[CataM]

Can you check whether or not the antivirus is blocking the installation ?

[Mandolf]

Hi, CataM:

Yeah, I've checked and re-checked (and uninstalled) the antivirus (PANDA has a "game mode" much more permissive...) and nothing happened... well, not exactly, everything went much faster (he heh)

Thanks anyway.

[Mandolf]

Hi, CButcher:

Don't need to apologise for nothing, we're all in the same boat and the usual thing is "make noise" when you're sure that yours is the only and good explanation. Unfortunately, Windows and LabVIEW (not to mention third parties) have their way to contradict our theories on a regular basis.

And yes, I launched VIPM alone, without LabVIEW running (except services, of course).

Don't reply now, because I have Digimetrix compiling a "personal" build of the library and I should see some results in the near future.

I'll keep you posted.

Thank you very much.