Fatal error: protocolsup.cpp

[fabio.intel]

Excuse me... my cRio controller is 9002

[CharlieM]

I can get my hands on a 9002 and run your code. Go ahead and post a simple VI that will reboot a controller whenever you can.

[fabio.intel]

This is the simply VI.... It cause to happen the reboot of the cRio and if I use the highlight execution I remain in the first block.

After the reboot loose the connection with RT

[Jimmie_A.]

Hello Fabio,

I ran your VI on a 9002 controller as well as a 9004 controller without any issues. You mentioned that you were using LV RT 8.2.1 is that still valid? I used LV RT 8.5 when I ran your VI.

[fabio.intel]

yes, I'm using LV RT 8.2.1

[Jimmie_A.]

Hello Fabio,

I am afraid that it is a known issue in LV RT 8.2.1, and it was fixed in 8.5 (like one have already mentioned in this very thread). I am not sure if we can provide a workaround for this in 8.2.1 or not. Hopefully we can get a clarification about this from my colleagues in the US that have posted in this thread since they have closer contact to R&D.

[fabio.intel]

thank you very much

Fabio

[bondhan]

Hi all,

I have similar problem here, error at protocolsupp.cpp fatal internal error line.
I am using LV 8.5 RT, and PXI-7358 motion controller.

Does anyone has the solution for this yet? It is very urgent 😞

Thank you

[jebotauk]

The only approach that I ever got to work was just not highlighting execution and not stepping through the code.  Instead I use some form of logging.  Yes, it's really irritating.

[Hillary_C_E]

Hi bono02,

Can you post your error log? What line is the error occurring at? If you're not sure where your error log is located, the directions are here.