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Help with activation

I am having massive problems activating my NI Industrial communications for Ethernet/IP code which will allow me to use the Ethernet vi.s

I actually need help with this. 

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Message 1 of 5
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Hi PO-User,

 

did you call your local NI support?

 

I actually need help with this.

Ok. Then you should supply information on the kind of problems!

 

You have chosen a very descriptive nickname… 😄

Best regards,
GerdW


using LV2016/2019/2021 on Win10/11+cRIO, TestStand2016/2019
Message 2 of 5
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I am entitled to "Forum support" on this issue
I resolved the problem, it being a conflict between the software being already registered by another user in my team on a different account.

But..
Could you help with the issue? no
Could you forward me to someone who can? no

So basically you are being a troll on a technical forum for people seeking help with actual issues.

I hope it makes you feel superior. 

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Message 3 of 5
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You asked a very generic question without giving any details (like: My car won't start. Can you please fix it).

 

And now you complain about not getting an immediate and correct solution? Fail.

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Message 4 of 5
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Hi,

 

My Name is Christopher Hyde and I am an Applications Engineer working in the UK Newbury office. I'm wondering if you would like to call us to discuss your activation issue. I'd like to know if the issue has been solved or whether you require any further assistance.

 

Please contact me by responding directly to this post or by calling NI support via your local number (details are in the link below).

 

Many Thanks,

 

Chris

 

Link: http://www.ni.com/contact-us/en-gb 

UK Number: (+44) 1635 523 545

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Message 5 of 5
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