Installation of NIVISA1750_full breakes Windows10

[hansgeorg]

Hello all,

i was trying to install the NIVISA1750_full (standard configuration) on a fresh installed Windows 10.

The installation stopped with an blue screen and afterwards with an restart. 

After the restart Windows 10 was not working anymore. Only thing that helps now is to reinstall Windows 10 again. 

But there is also an other troublemaker. It is a PCI-Card for an Communication with an Device. I am also in contact with this supplier.

Has anyone bad experience with the NIVISA1750? On my other Computer is the 17.0 working fine...

I don't have unfortunately no more error message and up to now no clue who is the real trouble maker.

Maybe someone of you can help me.

Best regards

[Bob_Schor · Accepted solution]

Was LabVIEW 2017 SP1 already installed?  I've been installing LabVIEW starting with LabVIEW 7.0, and am very careful to install "in the proper order" (the order that the full installation kits suggest in the order they provide LabVIEW, its Modules and Toolkits, and finally the Device Drivers, which is the proper order).

When you get your Windows 10 machine rebuilt, download a full installation kit for LabVIEW 2017, do an install of LabVIEW, the Modules and Toolkits you need, and the Device Drivers you need (specify all of them "at once" and let the Installer handle the order of installation -- it will (probably) do it correctly).  Enable LabVIEW Update.  Let Update handle the "updates" to LabVIEW 2017 SP1, and updating VISA to VISA 17.5 (which, I believe, is the SP1 version).  If LabVIEW Update doesn't automatically run, you can open Programs, find it under National Instruments, and run it yourself.

Bob Schor

[hansgeorg]

Thank you for your answer.

Next time i will do it in the order of your suggestion. 

But i find it a bit strange that wrong order breaks the whole Win 10. 

[PatrikKaranNI]

Hi hansgeorg,

I'm sorry you experienced such a crash.

As Bob mentioned, the orded is quite important to install all the software from NI.

Did you use the installer directly from NI website - http://www.ni.com/download/ni-visa-17.0/6646/en/ ?

Did you use the very same installer for the both computers (where you experienced the crash and where it worked properly?)

Regards,

[Bob_Schor]

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@PatrikKaranNI wrote:

Did you use the installer directly from NI website - http://www.ni.com/download/ni-visa-17.0/6646/en/ ?

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According to the Title of the message, the answer to your question is "No", he downloaded VISA 17.5.

Bob Schor

[PatrikKaranNI]

Hi Bob,

ahaha wrong link 😄 I meant if he downloaded 17.5 directly from NI website, or used some "saved version" from their local server for example 🙂 

[hansgeorg]

The last times i installed always only the Runtime of LabVIEW 17.

But i don't know the order... maybe it was luck 😄

I used the VISA 17.5 which i stored at the Network. So it was some months old.