Introducing LabVIEW 2009

[kmcdevitt]

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Dennis Knutson wrote:

.... and I would have much more sympathy if you and the rest of the Mathscript users were compeltely dropped.  ....

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Dennis,

Not quite sure what you meant there.

I think it must just be a typo. 

Kevin. 

[Joe_H]

I am also really frustrated about this. When we purchased the Dev suite Pro with automated test option with FPGA module. It had a lot of toolkits and addons, that is why we purchased it. Some of the toolkits and addons (dev suite core products) that we specifically bought the dev suite for have been taken away and never replaced " free of charge". these included: State diagram toolkit was striped out of the developer core and replaced with a module that we had to buy, VI analyzer was stripped out and put into a module that we had to buy and now they are doing it to the Mathscript.

I think that NI is developing a trend, I also think that if you are SSP and you are licensed for the product, they should not have the right to take the product away from unless you break the agreement, and make you pay for it AGAIN.

NI stop making us pay for things TWICE, once is expensive enough.

It is little things like this that make it harder and harder every year to get your company to renew the SSP so you can get the latest BUG FIX and have less software than you originally purchased.

Just my 2 cents

[Dennis_Knutson]

If you think I'm insensitive, then I'm sorry. I simply disagree that you have lost anything real at the moment except for some time. You maintain that it will cost you something now. My understanding that you do not have to pay anything at all until you renew the SSP for the Mathscript license in one year. There is nothing that says you have to renew the Mathscript SPP with the rest of your software. So, I feel that nothing is really 'lost' right now as those who want it, can have it and know that in the future, it will cost something and it will cost current users significantly less than brand new users who will have to pay the full cost of the license. I'm as sensitive as anyone as to hold down costs but the $50 or so to renew the license is pretty much lost in the noise around here. I've got several hundred TestStand runtimes to deploy and have you see the cost of that?

I have the dev suite and mine has the VI Analyzer. It has never been part of base, full, or pro.

Last question, have you actually requested the new Mathscript license?

[Magma]

smercurio_fc, true but unfortunately this new "productization" appears to be a new, albeit unwanted feature of LV2009.

I'm happy with the initial resolution as proposed by NI, but only have to support the cost of maintaining one licence, and can't speak for others. And I wouldn't like to see a repeat with VI Analyzer.

[Joe_H]

Dennis, (written with the utmost respect)

The VI analyzer is no longer part of the Dev suite core like it used to be. They took it out of the dev suite core and placed it in the software validation tools option. So if you have the VI analyzer you must have this option or it is able to register and work with your serial # regardless of the package.

You can go here and see that it was removed from the core,

One SWEEEET thing that I just now noticed was that the Data Finder toolkit was added to the Dev suite core.

Message Edited by Joe_H on 08-19-2009 06:22 PM

[Magma]

Joe_H, I noticed the same thing, but VI Analyzer was activated in LV2009 with my developer suite licence, so I was hoping that was just confused web documentation.

Unless this is another LV2009 licencing change and 8.6 and earlier developer licence holders have been quietly grandfathered on that too.

[Joe_H]

This was actually taken out in LV 8.6.1 when the toolkit was introduced. Mine still works too but I am afraid that it will not in the future. Another thing is that when you want to install the analyzer toolkit you have to open the module and select it. It is no longer under the core products install base.

Message Edited by Joe_H on 08-19-2009 06:48 PM

[kmcdevitt]

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Dennis Knutson wrote:

You still have not convinced me that there is any cost to you. What does the $0 license fee mean? I agree that there will be a cost in the future. And my company has also paid a lot of money for the software and even if I did use it, I would not be at all enraged since I would be getting it for $0! All it cost me was 5 minutes to fill in a purchase order.

I there were a way to give negative kudos to ranting, I would give them as well.

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Dennis,

Went to the LabVIEW Upgrade Advisor.  Typed in my Serial Numbers for NI Dev Suite.

Added MathScript and VI Analyzer.  Added to Cart.  Changed quantity to 10.

Ships from Ireland at a total Cost of $19,981.50 which includes shipping and handling.

Oh my, LabVIEW Upgrade Advisor requires the whole Software Validation Tools Option for NI Developer Suite.

And there was no discount was available.  

So lets forget upgrading and try ordering new a la carte.

10 copies each of MathScript and VI Analyzer totals $13,497.84. 

Again no discount available.

Now when I make the upgrade or purchase, what chance do you think NI is going to call and tell me that I don't need to pay anything?

Look, Dennis, they know who is entitled to these items.  Its the people who already have it.  They know who we are.  Why don't they just send it to us.

I think people such a my self, THE McRanter, would rant less if other people would show a wee bit of sympathy for other peoples pain.

I think you would not need to give negative kudos if you were more kind your self. 

Kevin. 

[Magma]

Kevin, I didn't see the $0.00 option online for MathScript RT, so ordered via phone through my regional sales contact and received my new licence by UPS in five days.

I think NI is still improvising at this point.

And not at all sure about the VI Analyzer licencing issue.

[kmcdevitt]

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Magma wrote:

Kevin, I didn't see the $0.00 option online for MathScript RT, so ordered via phone through my regional sales contact and received my new licence by UPS in five days.

I think NI is still improvising at this point.

And not at all sure about the VI Analyzer licencing issue.

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Good for you Magma.  You were wise to act quickly.  So you won't have any grief when you need it.

So if the cost is $0.00 and they presumably know who the current owners of Dev. Suite are, and they presumably know their addresses also, then why don't they just send it to us if it costs nothing.  They should have included it with our shipments that we all received a couple of weeks ago.  Now its going to cost NI extra to send out all these unnecessary shipments when they could have included it in the original.

You have shown that the cost is $0.00.  So I don't understand what the big deal is.  Why don't they just ship it to us for goodness sakes.  Why do we have to OPT IN to recieve what we are entitled to.  It is what we are paying the cost of the SSP for.

I just find it mind boggleing as to why they have'nt shipped it to us.  We have already paid for it.  Why can't they honor The Promise?

It's a huge hastle to manage the extra serial numbers and the admin and the paper work.  It is not just this one time thing.  Its managing it and keeping track of what has happened and revisiting the issue all of the next times when we renew our SSP.  I don't know if this will increase frustrations with activation hell.

Come on Jeff.  Do the right thing.  Ship it.  We have already paid for it.  Honor The Promise.

Meanwhile, Magma, you were wise to act quickly.  You have got it now.  So you won't have to rant like this when you eventually do need it someday. 

Kevin (McRanter).