LabVIEW 8.5 - error: M&A Explorer or Instrument I/O Assistant is not installed correctly: what to do?

[g4danny]

Dear NI creators and users,

I freshly installed the LabVIEW 8.5 and the default set of device drivers (on a new Windows XP machine), all of which I downloaded as disk images from our university central repository (we have a site-wide license). The first thing I tried to place in my first VI was the "Instrument I/O Assistant" and I got this message: "Measurement and Automation Explorer or Instrument I/O Assistant is not installed correctly. Please install these from the LabVIEW Driver CD." I tried to repair the installation, but no change. The M&A Explorer comes up fine, when I select it from the Tools menu, so I doubt, that the problem is there. Needless to say, the "Instrument I/O Assistant" throws the same error when double-clicked in the template file.

Does anybody have a similar or the same experience? What can I do to solve this problem? Perhaps I should add that the computer with LabVIEW is intentionally not connencted to the internet, so in case the solution involves an update, I would very much appreciate some guidance to an off-line update

Many thanks to all for any helpful remarks.

Daniel

[ralfn · Accepted solution]

Hi Daniel,

the following knowledge base contains some information how to troubleshoot: 

http://digital.ni.com/public.nsf/allkb/DC808866AF7D5C0986256FCE006E9BAB?OpenDocument 

Maybe you didn't install the NI-VISA or NI-488.2 driver. 

I wish you Merry Christmas and a Happy New Year.

With best regards 

Ralf N.

Applications Engineering

Germany 

PS:

If that wouldn't work for you, download the latest driver-CD from our website and install it. ( It may take a while.  )

http://joule.ni.com/nidu/cds/view/p/id/1079/lang/de 

I'd recommend to use an USB-harddisk for transferring the files.  

Message Edited by ralfn on 12-23-2008 02:29 AM

[g4danny]

Dear Ralf,

I will download and install the new drivers. Thank you very much for the pointers. According to the list of components I have NI-VISA 3.4.1 and NI-488.2 2.4 installed, as our installation is dates 2006. I will write again, when I'll have gone through the update.

Enjoy the hoidays!

Daniel

[g4danny]

Hi Ralf,

thank you very much again for theadvice and pointers to the recent drivers. The download took long indeed, but when I installed them, all turned out very well indeed.

Cheers and Happy Holidays!

Daniel

[ralfn]

Hi Daniel, 

thank you for the good news. 

I wish you and your family a peaceful Christmas as well as a good start into 2009. 

With best regards from NI Germany

Ralf N.

Applications Engineering