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LabVIEW Touch Panel -- I can not get activesync to connect between the TPC-2012 and my XP workstation. There is no USB client connection on TPC-2012

How do I get the TPC-2012 to connect to my workstation?  I have read all the hardware manuals, getting started manuals: nothing works.  The remote access using http://x.x.x.x/RemoteAdmin does not work.  I have tried to get the FTP service working using the instructions in "How do I configure the FTP server on tpc-2006 and TPC-2016" .  Active sync seems to want a USB connection only.  I have tried to connect a serial line between com1 on the TPC and com4 on my XP workstation with no results.
 
I have been able to use the touch panel module with my iPAQ. It worked flawlessly the first time.  
 
Help!
 
Louis Prugh
General Dynamics
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Hi Louis,
Active Synch is not supported on the TPC-2012.  The best way to connect to it would be using an ftp client (window's explorer supports ftp) to tranfer the executable over to the TPC-2012.
If you are using LabVIEW 8.5's touch panel module, it has a program that allows you to transfer compiled executables over to the TPC automatically.  The program is built on top of FTP, so you'll still have to set up the FTP server on the TPC-2012.  It's no Active Synch, but I've tried it, and it works really well.
Hope this information helps.

Yi Y.
Applications Engineer
National Instruments
http://www.ni.com/support

Message Edited by Yi Y on 09-16-2007 01:53 AM

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Thank for the reply
As u said that i have to set up the FTP server on the TPC-2012.i have TPC 2106, is the procedure same as http://x.x.x.x/RemoteAdmin . Guide me to establish connection between TPC and Crio. my active sync is working fine. i am using LAbview 8.2.Confirm me about the cable to use(Straight or Cross ) for the connection between the two.
 
Tarun teotia
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Hi Tarun,

If you want to connect the touch panel to the cRIO directly, you'll need a crossover cable instead of a ethernet cable

Hope this helps
Van L
NI Applications Engineer
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Hi,

i have a simmilar problem as Louis had. I am trying to connect to the TPC 2012 from my PC as it is written in manuals. The problem is that in connection manager in Win XP on my desktop I can see that the PC sends the data to the TPC. but no response comes back fromTPC. I use cross over cable so this is not the reason. I use LabView 8.2 Maybe I should install some additional modules? I'll be grateful if someone could give me sample settings for his desktop connection and TPC 2012 - maybe I am doing something wrong? 

Thank you very much in advance.

 

Regards,

Martin

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Hey Martin,

 

From your description I can't tell what you mean but sending files to but receiving no response.  To clarify, do you mean you are able to successfully setup the TPC-2012 as an FTP server and from your desktop, open up Internet Explorer, type in the ip address of the TPC, and then drag and drop files from your desktop to the TPC?  If this isn't the problem, then is the issue you're having not being able to drag and drop files from your TPC to your desktop?  What response are you expecting?  I am not fully sure what process you are doing. If you could please explain maybe a solution will present itself.

 

Thanks.

David Pratt
Group Manager for Application Engineering Specialists | Automated Test
NIC
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Hi David,

thank you very much for your post. I didn't mean sending files but data(or packets). These you can see under  Activity in Local Area Connection Status in Windows (Network connections->Local Area Connection). So, in fact my problem is to establish right connection between my desktop and the TPC. From the same desktop and with the same cross over cable I can without any problems get connected to my real time controller in PXI. So I suppose is can be the problem with connection/network settings or there must be some additional software module installed(to be able to establish connection to my real time controller I had to install LabView real time module). 

 

Best regards,

Martin

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Hey Martin,

 

Hope you're having a good day.  So when viewing your Local Area Connection>>Status you're seeing data packets sent but no packets received on your desktop machine?  Is your desktop configured with a static IP address or is it configured to obtain an IP address automatically? Also, does your TPC get a valid IP address when the connection to your desktop is present?  Can you provide the address, subnet, and gateway you're getting for both machines? Also any firewall settings or exceptions you may have active if the firewall is enabled?

I am currently looking into whether or not you have to have any particular module installed for communication with the TPC in LabVIEW 8.2.  I'd also like to know what modules and toolkits you do have installed on both the TPC and your desktop?

 

Thanks,

David Pratt
Group Manager for Application Engineering Specialists | Automated Test
NIC
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Hi David,

thank you once again for your help.

 

So when viewing your Local Area Connection>>Status you're seeing data packets sent but no packets received on your desktop machine? - Yes

Is your desktop configured with a static IP address or is it configured to obtain an IP address automatically?I' ve tried both static IP address and that it obtain IP address automatically, I have also done it with the TPC.

Also, does your TPC get a valid IP address when the connection to your desktop is present? - when TPC is set to obtain adress automatically it gets IP address and then after some time it loses it - it is set to 0.0.0.0, and then it obtains the IP adress again and so on.

Can you provide the address, subnet, and gateway you're getting for both machines?- I've done it, but it didn'e help

Also any firewall settings or exceptions you may have active if the firewall is enabled? - firewall is disabled

I'd also like to know what modules and toolkits you do have installed on both the TPC - TPC is new and I haven't installed there anything.

On my desktop - I have standard Labview 8.2,the real time module is installed. All I know, there are already drivers for TPC2012 in this LabView version. On the included CD I have only drivers for another TPCs.

 

 

Thanks,

Martin

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Hey Martin,

 

You do need to have the NI LabVIEW 8.2 Touch Panel Module for Windows CE installed.  This software module should have shipped with your TPC device.  Did you say the disk you have didn't contain this software?

 

Thanks,

David Pratt
Group Manager for Application Engineering Specialists | Automated Test
NIC
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