LabVIEW crash on startup

[bmann2000]

splash screen appears briefly, then labview crashes.  I've tried a repair using the CDs but the problem persists. PXI-8110 dual-boot, I have windows and LV2011 on C:\ and Real-Time OS on D:\ I've recently been booting to RT by changing the BIOS settings, today I changed the BIOS back to boot windows, but now LabVIEW is broken.  lvlog.txt copied below.  What would you recommend I try next ?  I'm guessing my use of the RT OS has upset something.

####
#Date: 23 Dec 2011 10:46:52
#OSName: Windows Vista (TM) Business
#OSVers: 6.0
#OSBuild: 6000
#AppName: LabVIEW
#Version: 11.0 32-bit
#AppKind: FDS
#AppModDate: 06/22/2011 11:12 GMT
#LabVIEW Base Address: 0x00400000

23/12/2011 10:46:55.541
Crash 0x0: Crash caught by NIER
File Unknown(0) : Crash: Crash caught by NIER
minidump id: 4d84c03d-143c-4705-8479-8fae2dedb5f9
ExceptionCode: 0xC06D007E
0x01AA0EC9 - LabVIEW <unknown> + 0
0x01AA1408 - LabVIEW <unknown> + 0
0x7C37FDB4 - MSVCR71 <unknown> + 0
0x76E59F8E - ntdll <unknown> + 0
0x00000000 - <unknown> <unknown> + 0

[niNickC · Accepted solution]

Hello,

I am unsure as to why using the RT partition was to break LabVIEW in windows unless you ran some code which made changes to the LV dependent files on the other partition. Were you accessing the C partition from the RTOS?

You mentioned you tried a repair, have you tried a complete re-install of LabVIEW in windows?

I would suggest that you did a complete re-install of all NI software. I have attached instructions and a copy of 'msiBlast' so you can do a nice clean re-install.

Let me know how you get on with this, or if you have already tried a uninstall/reinstall.

Kind Regards,

[bmann2000]

Thank you, a complete un-install followed by re-install fixed the problem.  I've since realised LabVIEW was actually installed on the 😧 partition, so it's possible the RT system did upset something.  MSIBlast did not detect any components to be removed.

[niNickC]

Great, I glad you have this fixed. If LabVIEW was on the other partition that would explain your problems.