MAX can't find USB6210

[concorpoly]

Hi, I met a strange problem with my MAX,  I pluged the USB 6210 to my laptop, device manager found it. But MAX can't find the device, restart and refresh several times, even restart the windows several times, and reinstall the MAX, the problem still exists.

It is so weird, don't know why MAX can't identify the device.

[concorpoly]

NI DAQMX Version is 9.5.1, MAX is 5.1, Labview is 2011.

I asked my coworker to uninstall Labview environment entirely, and I made an installer with DAQMX, MAX, but he installed the installer, his laptop still cant find the device, while Windows works well.