My installer built by LabVIEW don't work in some machine

[km9394]

the installer of my application built using LabVIEW, when use in some machine, it show "INSTALIT" have error, and it cannot be installed.

The error is happened in some computer, It work find on my computer.

Could you help?

Thanks

[GrantM]

Hello,

For general troubleshooting of the Application Builder,

1. Go to http://www.ni.com and click on Support at the top.


2. In Option 1, where it says "Select Software," choose LabVIEW.


3. On the LabVIEW Support page, go to Option 3 and select the Application Builder Troubleshooting Wizard.

In order to further troubleshoot this problem, can you provide some additional details about your computer and the machines your installer fails on?

• In what version of LabVIEW did you create the installer?


• Does the installing user have administrative privileges on the computer?


• Is LabWindows/CVI or any other NI software installed?


• What opera
  ting system is installed?

If you can provide the above information and any other relevant information, it will be easier to proceed in troubleshooting.

Grant M.
National Instruments