NI-Sync not working on ISC-1782 smart cameras

[shindeiru]

Hi everyone,

My goal is to acquire images from two ISC-1782 industrial smart cameras in a synchronized manner. I have connected the cameras as real-time targets to an ethernet network with a PC. To synchronize the cameras I am trying to use NI-Sync 19.0 on desktop side and NI-TimeSync Time Reference for IEEE-1588-2008 19.0.0 on the camera side. Find the VI intended to sync one camera to the desktop clock below:

The problem is that when I run the VI, the following error is returned: "error -1074118653" "This operation requires a feature that is not supported."

Sadly I did not find a way how to resolve this problem. I would appreciate your help! Thanks!

[Bob_Schor]

You have 5 Ni-Sync functions running sequentially.  One of them threw this error -- do you know which one?  One way to tell is to turn on Highlight Execution and watch the Block Diagram and see when the Error Line stops outputting "OK" and starts showing

"Error -1074118653".

Once you know this, you can try to understand why the error occurs.

Bob Schor

[shindeiru]

The erroneous VI was "Get Time References".

I already fixed the problem. After updating NI-Sync on the desktop and the targets through NI Package Manager it finally works!