NI-USB-6009

[Omar-Abdelhameed]

I am trying to use NI-USB-6009 new part I ordered and it's not working. when I connect it to my laptop, I got the attached message. I can't even see the device in NI MAX. what would be the issue please if someone can help with that?! 

[GerdW]

Hi Omar,

did you read the recommendation in your image?

[aputman]

Where did you purchase this device?  NI? eBay? Other?

[NIquist · Accepted solution]

Can you see it in Device Manager?

Do you have NI-DAQmx installed?

Are you plugging directly into the USB port on your laptop (no USB hub)?

Have you tried rebooting to give Windows a chance to update drivers?

Do you have another USB cable you could swap in?