NI drivers affecting laptop wireless card

[JBrew]

Several people from my organization have now mentioned that National Instruments driver installations are affecting their wireless card functionality.  In my case, it was the NIDCPower install.  The result is that the wireless connection will not turn back on after the PC has gone to sleep, eventually forcing a PC restart.

Is this a known or reported issue?    

[MichaelBalzer]

Interestingly you're not the first to run into this problem - Labview2017 will disable my wifi connection

What software versions are being installed? OS version?

[JBrew]

Yes, that situation mirrors mine and others.  I've experienced this on two different laptops now with Win7 and 10.  My colleagues would also have different hardware and configurations.  I'm currently using the Intel(R) Dual Band Wireless-AC 7265 adapter.  

What is the best method to report this directly to NI?

[Bob_Schor · Accepted solution]

Go to Support.ni.com, find the Service Request Manager, and log your Support Request.  Note you need an NI Logon to do this (which you would have if you installed and activated LabVIEW on your PC).  Then follow the instructions.

Bob Schor

P.S. -- if there are already two reports here on the Forum, odds are that NI knows about this, but if you log it, they can confirm that this is so ...

[JBrew]

Thanks.  I've reported this as a bug.