12-08-2010 12:28 PM
Hello,
Today on restart of my development machine, I was prompted to register a remote device (a cRIO-9022) that was on our network, which has never been connected to my machine. It was discovered in MAX a few weeks ago, when I was searching for other remote systems, but has been on and running for a while, so I am wondering why the new prompt. (the restart was due to a Windows install, no new NI Software for weeks on this machine).
Is this expected behavior? We are an Alliance member and will have a lot of Ethernet-based NI equipment on our network from time to time, will this prompt show up on everybody's computer on restart? Is there a way to limit registration to just directly-connected items?
Regards,
Tim
12-09-2010 06:06 PM
Tim,
I took a look into this and I personally have never seen the Product Registration window pop up after a restart of a computer. I have also never seen a remote device listed. Is the cRIO the only device its asking you to register? Have you ever seen this for for any of your other Ethernet-based equipment?
I don't think that this will prompt you or your anyone else's computer after every restart. If you reboot your own computer, does the Product Registration window pop up every time? I will definitely look into this a bit further. In order to best troubleshoot this issue, what is your hardware and software set up? I want to see if we can duplicate this.
12-09-2010 06:38 PM - edited 12-09-2010 06:39 PM
Good Afternoon Stephanie,
Thanks for looking into it, I restarted again and so no other prompt to register the cRIO-9022 (even though I cancelled last time). Running the Registration Wizard explicitly gave me the same pop-up as I showed in the first post.
I have attached my MAX report and an image of my system hardware setup. This is a laptop with no attached NI hardware.
I haven't heard of anyone else here having this problem, I was just trying to **bleep** it in the bud.
**edit** not sure why that was bleeped, it's the classic Barney Fife phrase if that means anything to you...
Thanks,
Tim
12-10-2010 04:05 PM
Thank you for the information. If we can duplicate this behavior or find any additional information about this I'll be sure to let you know.