Ni Software Update Revert

[jyang72211]

Recently, a test machine had some NI sofftware automatically updated.  After that the LabVIEW program on the test machine starts failing.  The USB 6008 daq device stopped working with the LabVIEW program.  Is there a way to check what NI software was updated?  How do I find out what was the previous version?  I want to get rid of the update and install the older software.  Why would an NI update cause such a problem?

[ConnorM · Accepted solution]

To see the installation log for most National Instruments’ software, you can create a NI MAX Technical Report and look at the InstallationSummaryLog.xml. This document shows what and when things on that computer were installed. To create a MAX Technical Report follow this Knowledge Base article.

http://digital.ni.com/public.nsf/allkb/271F252B4EF0A2E0862570E70056A1E4?OpenDocument

To isolate the issue, when LabVIEW stops working, does it freeze, crash, or hang? Is there an error message or number?

~Connor 

[jyang72211]

I never knew about this feature.  The problem was resolved before I read your message.  We did some investigration, and it turned out to be the higher version of NI DAQmx that is causing problem.

[ConnorM]

I am glad the problem is solved. The MAX Technical report contains very useful information for finding issues with drivers and configurations. 

Have a great day

~Connor