Nigel

[Lubo]

We have purchased a volume of 10 licences plus several student install options, so it will be really helpful for us to have access to Nigel. Anyway, will we receive some advice on how you have solved this issue, and if the login to Nigel is already available?

[Christina_R]

To reiterate, both academic customers and partners can access Nigel by following the instructions on How to Access, Activate, and Troubleshoot Nigel for LabVIEW and Teststand - NI.

[MichaelS78]

I got this response from tech support so will see what happens:

Since you are already the designated technical contact and the license is successfully registered under your NI account, the "not authorized" error indicates a backend configuration issue. Specifically, there is a mismatch or linkage failure in our backend database that maps your NI user account entitlements to the Nigel AI cloud service.

What we are doing to fix this:

I have opened an internal ticket with our relevant team to correct the backend database linkage for your account. They will manually audit and repair the association between your email

[MichaelS78]

My access had to be fixed by NI backend engineers to relink my account. NI tech support gave me test links to an API that worked and diagnosed the issue.

Now I have access! Tomorrow I hope , after the webinar on generative AI, when I ask for a regex it actually can put it on the diagram! Today it just tells me exactly the same as chatGPT almost word for word! It describes the labview functions and how to use them. I hope from tomorrow it can do it  🙂