10-23-2025 01:14 PM - edited 10-23-2025 01:16 PM
@RTSLVU wrote:
Sure but what is the complete path. C:\blah\blah\blah\blah\C37370-0-DCRF.txtI ask because I have had path issues cause Error 7
I guess we need to know how the user picks the search folder. Do they use the file explorer to browse the mounted drive? (else, are the mount points (A:, B:, etc.) identical on all clients?
10-23-2025 01:20 PM
I've had strange behavior before when mapped network drives use a literal path instead of a mapped one. E.G:
B:\folder\file.txt
\\machine.domain\folder\file.txt
\\1.2.3.4\folder\file.txt
Check if there's anything funny with the user's paths.
10-23-2025 02:57 PM
OH MY GOODNESS! I didn't even think to check her drive mapping! That was totally the reason why things weren't working. Thank you SO MUCH for this reminder!