Greetings NI folks,
I'm an oceanographer, and have an sidescan sonar data aquasition computer running Windows XP SP2, and NiDAQ 7.0 (Legacy). For several years, this machine has worked flawlessly, but today, I booted it up to test the system for an upcoming job, and I got some strange errors in our sonar program. I tranced the problem to our NI-6533 PCI-DIO-32HS card. I launched NI Automation Explorer to test that the card was responsive, and when I click the "test panel", I get an error: "
The device is not responding to the first IRQ level." Continue (yes/no). If I click yes, I can test the digital i/o's, but nothing happens, and all the tests fail (nonresponsive). I tried moving the card to another PCI slot, tried forcing it to have a specific IRQ that was unused by anything else, and finally tried moving it to another computer that had never been used with the DIO card. I'm still getting the error, and the card is nonresponsive. I'm at the limit of my abilities, and would like to know if there's anything else I can do, or should we send the card back to NI for repair/diagnosis.
Thanks.
