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Problem in accessing NI Example Finder

 

Installed Labview version is 17.0.1 (32 bit)

 

Problem being faced is - an error message - "An error occurred - The NI Service locator is not running" pops up when example finder is accessed.

 

Further, an error message "Error - 2: The system cannot find the file specified." pops up when NI Service Locator is made to start the service in local machine

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You have a "bad" LabVIEW installation.  When LabVIEW installs properly, it starts a number of Windows Services that it requires for full functioning.  If you go to the Start Menu and type "Services" in the Search bar, it should find the "Services" App.  Run it, and look at the list of installed Services (which should be sorted alphabetically).  Go down until you find the one-to-two dozen services that start "NI ..." (the first should be NI Application Web Server".  Near the end, there should be "NI Service Locator", which is required to "find" the NI Examples.  Particularly with LabVIEW 2019, the LabVIEW installation process can "silently fail" and not start this Service (though in many cases, it has been copied to your Hard Drive).

 

The only "fix" for this that I know (and I worked 4-6 months on getting this to work right) is to completely uninstall all NI Software and redo the LabVIEW Installation process.  One piece of Good News is that NI has been "improving" NIPM, the program that does the installing, and it now seems to perform better.

 

Bob Schor

 

P.S. -- I just re-read your Post, and noticed that you are trying to install LabVIEW 2017, with LabVIEW Vision and some other toolkit whose image on the splash screen I don't recognize (because I haven't installed that toolkit).  So the Good News is that this probably does not involve NIPM and the problems in dealing with it.  So here are a few more tips for installing "Traditional" (i.e. pre-NIPM) LabVIEW:

  • Start with a system with only "older version" NI Software (i.e. for LabVIEW 2017, you can have LabVIEW 2016, but not LabVIEW 2018, installed).
  • Note that if you are attempting to "repair" an existing installation, the safest thing to do is to completely uninstall all NI Software, then reinstall, starting with the oldest version that you need and working up.  I have tried both "Repair" and "Selective uninstall", both of which take considerable time, and in the end, I needed to do a "Complete Removal", anyway.
  • Download the Web Installer for LabVIEW 2017, or use a Distribution Kit (much handier, if you have one).
  • Install LabVIEW (32-bit) and VIPM, only.  Reboot.
  • Install Toolkits and Modules, one-at-a-time, in the order they are listed in the Selection list that you see when you run Setup.  Reboot.
  • Install just the Drivers that you need.  I recommend DAQmx, VISA, and (since you are using Cameras) Vision Acquisition Software.
  • If you want to be really cautious, after each Reboot, check the list of Services (I recommend you write them down so you can document if one "goes missing" at a certain step).  You should start off with about a dozen, and they should increase to around 18-20.

Report back if you continue to have trouble.

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